Hiring & managing people
Hiring your first employee, recruiting good staff, leadership and workplace safety.

Hiring your first employee
How to tell when it's time to hire, the alternatives (contractors, outsourcing and AI agents), how to plan the cost, define the role, find the right person and get their first weeks right.

Leadership for small business owners
Practical leadership for small business owners - setting direction, making decisions, communicating, building trust, delegating, and leading through tough times, without corporate jargon.

Recruitment: finding and choosing good staff
A practical recruitment process for small businesses - defining the role, writing a job ad that attracts the right people, where to advertise, shortlisting, interviewing, checking references and making an offer.

Workplace health and safety
A practical introduction to workplace health and safety for small businesses - your general duty, managing risks (physical and psychosocial), consulting workers, handling incidents, and where to get state-specific help.