Topic · 4 guides

Hiring & managing people

Hiring your first employee, recruiting good staff, leadership and workplace safety.

Hiring your first employee

How to tell when it's time to hire, the alternatives (contractors, outsourcing and AI agents), how to plan the cost, define the role, find the right person and get their first weeks right.

5 min read

Leadership for small business owners

Practical leadership for small business owners - setting direction, making decisions, communicating, building trust, delegating, and leading through tough times, without corporate jargon.

4 min read

Recruitment: finding and choosing good staff

A practical recruitment process for small businesses - defining the role, writing a job ad that attracts the right people, where to advertise, shortlisting, interviewing, checking references and making an offer.

3 min read

Workplace health and safety

A practical introduction to workplace health and safety for small businesses - your general duty, managing risks (physical and psychosocial), consulting workers, handling incidents, and where to get state-specific help.

4 min read