Danoz.com.au – As Seen on TV
High quality as seen on TV products from Danoz Direct - visit www.danoz.com.au for an ultimate shopping experience.
Danoz.com.au – Danoz Direct Shopping
Danoz Direct is a website offering online shopping for products that are really ideal and very useful. It comes with a complete list of all items in a very easy to find manner. In addition to this, it is easier for customers to find out what are big savers for the present time. This is due to the fact that the website designer has created a page intentionally for the products on promotional offer for that specific period of time. The physical main office of the company of Danoz is in Alexandria, New South Wales. It offers good customer service and a unique catalogue line where you can call to find out what the company offers at the present time. This is the proof that Danoz is really dedicated to provide the most excellent service to its customers.
Every Danoz store outlet is independently owned. This means that every store has its own set of staff and top people that leads the store to success in sales. As a whole, the company has managed to carve its own name in the online shopping business.
Visiting Danoz Website
A visit to www. danoz.com.au is one of the best encounters that you would have during your entire online shopping experience. The products are presented in a very ideal manner. Pages easily loads, which is time consuming allowing to make the online shopping a really enjoyable one. There is a Best Seller page as well as separate page for Promos and Accessories. All of these are completed with the convenience of the online shopper in mind.
The website offers information about numbers to call or email addresses to send enquiries or questions about products and everything concerning the company. Danoz Sales can be contacted on : 1800808938 and Customer Service : 1300135085. For everything else, visit www. danoz.com.au.
You may also like to visit other shopping websites, such as Coles Online, catchoftheday.com.au review, www.oo.com.au Review and OfficeWorks.
Service Availability: Most of the services reviewed by "Aus Business Review" are provided by Australian based companies and organisations and available in different Australian states and territories. These include New South Wales (Sydney, Newcastle), Queensland (Brisbane, Gold Coast), South Australia (Adelaide), Victoria (Melbourne, Ballarat), Western Australia (Perth, Albany, Mandurah, Bunbury, Port Hedland, Kalgoorlie), Northern Territory (Darwin, Alice Springs), Australian Capital Territory (Canberra) and Tasmania (Hobart).
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The review "Danoz.com.au – As Seen on TV" was last updated on 21/11/09.
Hi Sir , How can I find trhe addresses of the shops as there is no addresses on website . I live in fitzroy Vic . Yours Sincerly Dennis
Dennis – Did you try http://www.danozdirect.com.au/storelocations.php ?
I ordered a slicer from Danoz through the Morning Show on 9th March and was advised delivery would be with 4 to 6 weeks, I paid $69.85 which was debited from my account the same day and was advised that I could have a free trial on another product for 30 days the operative word being FREE, I have not received my slicer however I have been debited an additional $69.85 on 12th April. When I contacted Danoz today I was advised that I was required to pay the extra because of the free trial. I thought free meant free.
I advised Max the operator to credit the funds back to my account today as my husband & I are pensioners and cannot afford for funds to be taken out of our account without authorisation I was advised that it would take a week for the funds to be returned.
I then told Max to cancel the whole order as I am very dissappointed with the company & would never purchase another product from them again.
Regards
Thank you for telling us about it as I was going to buy the product from them . I was thinking to order it from them this week . I was going to ask them if I could go to their shop and have a look it and pay there .
I purchased a steam mop from Danoz on the 14th March and made the payment on the same day. Since the website claimed delivery would take around 6 to 9 days, therefore I paid an additional $10 to speed the delivery time length as I was moving out and need a steam mop urgently,
However, two weeks after the purchase, I still have not yet received the steam mop, accordingly, I email the company but was noticed that there has been a delay with the product and stock is due in on the 19th of April and orders will be sent out. Because of the delay, I would no longer need the steam mop so I email the company and require for a refund. However, not only the company never reply, today is 3rd of May, and I still have not receive the steam mop
I am extremely disappointed with the company and would never purchase any product from them ever again.
Regards
I ordered the H20 Vac Turbo plus extras on 26th April and PAID extra for “Priority Post” To day is 6th May and although the money was taken from my account the day it was ordered – nothing has arrived. How do we contact this company to find out where the goods are?
Please reply
Beryl.
I purchased a flavourwave turbo oven
unfortunately the glass bowl cracked
I would like it replaced
do I have to pay a big price for a replacement and postage?
DANOZ DIRECT
a scam
Take orders for items that are not in the country. When ask for refund, supervisors go into hiding, you are palmed off onto ‘customer service’ lines that the sales staff say: ‘there is no queue you will be able to ring them and speak to someone straight away’ but in fact on hold for upto three hours at a time. Customer service agents then promise you a refund if item has not arrived in 28 days, when 28 days comes, change the rules and say: oh, its 28 days until item dispatched and so you are not entitled to a refund if item has been dispatched, and it has to go through ‘accounts’ which takes a further several weeks. But, unabl;e to tell me if item dispatched. When I say: that is not what I was told, its time to receipt not time to dispatch, they yell and shout and get aggressive and and hang up.
Lie that ‘you are first 97 callers’ but that is a standard recording on the phone line regardless of wheh you call or about which product.
SUpervisors pretend to be in meetings, hiding and refuse to speak to customers. Eventually the customer service agent admits “the supervisor refuses to speak to customers’.
Advised whole company is in disarray, supervisors resigning left right and centre.
I ordered a H2o vac turbo on 11 may with a $10 priority post. I am still waiting. Every time I ring or email all I get that it was dispatch on the end of June. As I have not breceived I now have fill in a Statutory Declaration. Why should I have to prove that I never received the goods when I have be in touch with them so many times. I am in agreement with so many people. I will never order any more goods reom them
I ordered the H2O vac late June it is now 25th July and still no product, reading these reviews Im getting very nervous and worried my c/c was debited on the first of July?It worries me that this company has my account details .Is it legal to debit before item is provided or at least dispatched ,and these items are advertised on the morning show? very disappointed . I will not deal with this company again.
26/07/2010 – I called to order the Speed Slicer & get one Free today, and was told that I would have to pay twice for the postage if I wanted the “Free” Speed Slicer.
I informed the operator “Storm” that it’s not stated on the web site that you have to pay extra postage for the second “Free” Slicer.
“Storm” stated if you want it you pay for it……. I cancelled the order!!!
I am very disappointed with the dark navy pair of size 14 slim fit jeans, the zip never worked so I have only been able to wear the black pair, it was a lot of money for 1 pair of jeans.
I sent back two bottles of eye enhancer on 25 June for a refund as the product did not do what it was supposed to,and the roller on bottle did not run freely. This was a money back guarantee item and as yet have not received a refund on my credit card. I have a receipt from the post office for registered mail so have to follow up my claim. I will not be ordering anything that is shown on the television in future as I have found that if I wait a while they are available locally thus much cheaper. The postage and handling charges for these products is ridiculously high.
The best value from danoz is good customer service
They also have a unique catalogue line to get loyal visitor
I was about to place an order and saw the above comments? OMG what a horror story!! Is this in Australia?
UNREAL!! Needless to say I will never be a customer now!
SCAM BEWARE
I ordered the Swivel Sweeper G2 (two for one offer) online in early July. Firstly there was never any electronic confirmation of my order sent to my email address. Because of this I called Danoz Direct to check that they had actually received the order. The customer service guy confirmed they had, and that full payment had been made. I asked him to email me a copy of the order, however he never did. My Swivel Sweepers have still not arrived, and it is now the end of August. I have tried calling Danoz customer service line, but they say that they sent the items and it is the Post Office that is at fault. They have advised that I must get a Stat Dec signed to say I didn’t receive the goods, but this is not correct. It is Danoz who have the contract with Australia Post to deliver the items and it is therefore Danoz that should be following up with the Post Office to see where my purchase has gone. My local Post Office has not received the goods and it is my belief that Danoz have never actually sent them, despite claiming that they have. I have now lodged a complaint with the NSW office of Fair Trading. I suggest anyone else in my situation also talk to NSW Fair Trading, they are very helpful, and from speaking to them, they are familiar with this company and it’s trickery.